Shipping & Delivery Policy

Thank you for choosing Tuchware and our Digital Door Lock. We want to ensure that your ordering and shipping experience is as smooth and convenient as possible. Please take a moment to review our shipping policy to understand how we handle the delivery of our products.

Shipping Methods:

We offer reliable shipping services to deliver your Digital Door Lock in a timely manner. The available shipping methods and carriers may vary depending on your location. During the checkout process, you will be able to select the shipping method that best suits your needs.

Processing Time:

After placing your order for the Digital Door Lock, we require a certain amount of time to process your order. Typically, our processing time is 2 Working Day’s This includes order verification, quality checks, packaging, and preparing your order for shipment.

Shipping Time:

Once your order has been processed and shipped, the estimated delivery time will depend on the shipping method you have chosen during checkout. Please note that shipping times may vary based on your location and any unforeseen circumstances beyond our control. You will receive a confirmation email with tracking information as soon as your order has been dispatched.

Shipping Costs:

Shipping costs for your Digital Door Lock will be calculated and displayed during the checkout process. The shipping cost may vary depending on factors such as the shipping method selected, the destination address, and the weight and dimensions of the package. Please ensure that you review the shipping cost before finalizing your order.

International Shipping:

We understand that our Digital Door Lock is in demand worldwide, and we are pleased to offer international shipping to many countries. However, please be aware that customs duties, taxes, and fees may apply when the package reaches your country. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs. We recommend contacting your local customs office for more information on potential fees.

Order Tracking:

Once your order has been shipped, you will receive an email notification with a tracking number. You can use this tracking number to monitor the progress of your shipment. Alternatively, you can log into your Tuchware account and view the tracking details under your order history.

Order Delays or Issues:

While we strive to provide accurate and efficient shipping services, there may be circumstances beyond our control that can cause delays or issues with the delivery of your Digital Door Lock. If you encounter any problems with your order or have concerns about its delivery status, please don’t hesitate to contact our customer support team. We will do our best to assist you and resolve any shipping-related issues promptly.

For any additional questions or inquiries regarding our shipping policy, please refer to our Customer Support page or contact our dedicated support team. We value your trust in Tuchware and appreciate your understanding of our shipping process.

Delivery Timeline: 7 to 10 Days